Courier Delivery

  • A courier fee of R125.00 applies to all retail customers within South Africa.

  • Free shipping is available on all orders over R500.

  • Delivery typically takes 3–5 working days.

  • Please allow an additional 1–2 days for outlying areas.

  • Deliveries are handled by Rhenus Express Couriers.


Own Order Collection

Customers are welcome to collect their orders from our warehouse at:

Unit 1 & 2, 20 Sharland Street, Driehoek, Germiston, 1401, Johannesburg, Gauteng, South Africa

Note:

  • Payment is required before any goods can be released.

  • If you choose to collect your order, please tick the “Own Collect” box during checkout to avoid being charged for delivery.


Returns and Damaged Items

  • If a product is defective, we will arrange a replacement.

  • For items with visible shipping damage, please contact us immediately and, if possible, provide a photo.

  • Report any damaged, incorrect, or missing items within 24 hours of delivery via email or phone.


Out of Stock Items

  • If any item you ordered is out of stock, Educational Play will refund the full purchase price.

  • We will request your bank account details to process an immediate refund.


International Orders

  • For international orders, please contact us directly to explore possible arrangements.