Delivery and Returned Goods
Courier fees are R125.00 to all our South African retail customers.
Free shipping with order values over R500.
Delivery will take between 3 – 5 working days.
Delivery to outlying areas may take 1-2 days longer.
Educational Play makes use of Rhenus Express Couriers.
Collect Your Own Order
Collection is also possible if you are in the Germiston Area, Johannesburg.
Returning a Product
- Should your product be defective, we will arrange with you to replace it or credit you for the purchase price.
- Should your order arrive with obvious shipping damage, please contact us immediately and send us a photo, if possible.
- Report damaged, incorrect or missing items to us by e-mail or by phone within 24 hours of receipt of delivery.
Item Out of Stock
If of an item ordered and paid for is out of stock, Educational Play will exchange the product to the customers satisfaction.
If this is not possible, Educational Play will refund the ordered item in full.